Frequently Asked Questions

Orders are dispatched within 24 hours. Delivery takes 2–4 working days nationwide; Gilgit-Baltistan and remote areas may take 5–7 days.

A flat Rs. 250 applies on orders under Rs. 2,500. Shipping is free on all orders of Rs. 2,500 and above.

Yes — COD is available across Pakistan at no extra charge. Keep your phone reachable as the courier calls before delivery.

Not yet on the storefront, but we arrange international shipments for bulk and gift orders. Message us on WhatsApp and we'll work it out.

Send us a photo on WhatsApp within 3 days of delivery and we'll replace the pack or refund you — your choice, no interrogation.

Because our products are food items, opened packs can't be returned. But if there's a genuine quality issue, tell us — we'll make it right.

Yes, as long as it hasn't been dispatched yet. Message us within 12 hours of ordering and we'll cancel and refund in full.

Every batch arrives from the valley within days of drying and is pack-dated. Nuts are roasted to order in small batches — nothing sits in a warehouse for months.

Keep packs sealed, in a cool, dry place away from sunlight. After opening, reseal tightly or move to an airtight jar. Refrigerate in summer to keep nuts crunchy for months.

No. All our dried fruits are sun-dried with nothing added — the sweetness is the fruit's own. Nuts are either raw or dry-roasted without oil.

Yes — wedding meetha boxes, corporate hampers and wholesale packs are our specialty. Message us on WhatsApp for bulk pricing and custom hampers.